Shipping Policy

Last Updated: August 21, 2026

At Shazmeel Gulfs, we aim to provide reliable and convenient delivery for our customers in Pakistan, the UAE, and other supported destinations.

1. Order Processing

Orders are normally processed after they are successfully placed and verified.

Processing time may vary depending on:

• Product availability

• Payment method

• Order verification

• Delivery location

• Weekends and public holidays

Customers will receive order updates through the contact information provided at checkout where available.

2. Delivery Areas

Shazmeel Gulfs currently serves customers in Pakistan and the United Arab Emirates, with delivery availability depending on the product and destination.

Additional international destinations may be offered where shipping services are available.

If a particular location is unavailable for delivery, we will contact the customer where appropriate.

3. Delivery Times

Estimated delivery times may vary according to the destination, product, courier, and order volume.

Delivery estimates shown at checkout or communicated by Shazmeel Gulfs are estimates and are not guaranteed delivery dates.

Delays may occur because of:

• Courier or logistics delays

• Weather conditions

• Public holidays

• Incorrect or incomplete delivery information

• Customs clearance

• Remote-area delivery

• High order volumes

• Events beyond our reasonable control

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before the customer completes the order.

Shipping charges may vary based on:

• Delivery destination

• Order size or weight

• Shipping method

• Product type

• Promotional offers

Free shipping may be offered on selected products, collections, locations, or promotional campaigns.

5. Cash on Delivery

Cash on Delivery (COD) may be available for selected locations and products.

For COD orders, customers should provide accurate contact and delivery information and remain available to receive the package.

Customers who repeatedly refuse legitimate COD orders or provide false delivery information may have COD availability restricted on future orders.

6. Order Tracking

Where tracking is available, customers may receive a tracking number or tracking information after the order has been dispatched.

Tracking information is provided by the applicable courier or logistics provider and may take some time to become active after dispatch.

7. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information, including:

• Full name

• Phone number

• Complete delivery address

• City

• Postal code, where applicable

Shazmeel Gulfs is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

8. Failed Delivery Attempts

If a courier attempts delivery and the customer is unavailable, the courier may make another delivery attempt or contact the customer according to its procedures.

If an order is returned to Shazmeel Gulfs because of repeated failed delivery attempts, refusal, or incorrect customer information, additional shipping charges may apply if the order is requested to be shipped again.

9. Damaged Packages

Customers should inspect packages when possible.

If a package appears seriously damaged, customers should document the condition with photographs or video and contact Shazmeel Gulfs Customer Support as soon as possible.

For damaged or defective products, our Return and Refund Policy will apply.

10. International Shipping and Customs

For international orders, customs duties, taxes, import fees, or other government charges may apply depending on the destination country.

Where such charges are imposed by the destination country or its authorities, the customer may be responsible for them unless otherwise stated at checkout.

Delivery may also be delayed while an order undergoes customs clearance.

11. Product Restrictions

Some products may have shipping restrictions because of their nature, destination regulations, courier requirements, or applicable laws.

Certain fragrances, cosmetics, electronics, liquids, or other products may have specific transportation restrictions.

If a product cannot legally or practically be shipped to the selected destination, Shazmeel Gulfs may cancel the affected order and provide an appropriate refund where applicable.

12. Order Cancellation

Customers may request cancellation within 15 minutes of placing an order, provided that the order has not already entered fulfillment.

After fulfillment has started, cancellation may no longer be possible and the order may instead be handled according to our Return and Refund Policy.

13. Delivery Delays

Shazmeel Gulfs is not responsible for delays caused by circumstances outside our reasonable control, including natural disasters, severe weather, strikes, government restrictions, customs delays, courier disruptions, or other unforeseen events.

We will make reasonable efforts to assist customers when delivery problems occur.

14. Contact Us

If you have questions regarding shipping, delivery, tracking, or your order, please contact Shazmeel Gulfs Customer Support using the contact information provided on our website.

Shazmeel Gulfs
Online Shopping Store
Pakistan & UAE